Some information you may find helpful...First, let me say THANK YOU for your interest in our line, we are GRATEFUL. I hope the information that follows is helpful. If you have suggestions of your own, please feel free to email them to us and I will post them or address them. firstname.lastname@example.org
If you are a first time customer:
I would start with our most popular collections: The Sea Garden, Demoiselle, Grateful Nature, Heavenly Garden or SPA Retreat.
Our best selling scents are: Floral Citrus which is in the Demoiselle collection and Waterlily & Lotus Flower in the Sea Garden collection.
Our TOP 7 selling items are: Body Mist, Body Lotion, Shea Butter Balm, Hand Creme, Whipped Body Creme, Liquid Soap, Salt Scrub Souffle.
Most of our customers carry more than one collection from us. Many have a custom collection and a stock collection. Some have 5 difference stock collections. offering the variety of styles that we do, allows you to create little vignettes in your store. You can take 5 or 6 products from 4 or 5 of our lines and place them in different areas of your store. This way you don’t have to buy a huge amount of one item. You can try a range of “looks” and focus in on what works best for you!PREPACKSThere are PREPACKS available for the most popular lines. They were chosen based on sell through. If you don't know where to start, these prepacks would be GREAT options for you and come with free items and lower per sku minimums. More notes:
We offer all of our main collections in their “STOCK” format. That means that what you see is what you get… Just pick what you want and place your order. You will get free testers with your first order. After that (on reorders), just write "SEND MORE TESTERS" in the NOTES/COMMENTS section and we will be happy to send you more.
FREE CUSTOM PROGRAM
CUSTOM PROGRAM IS AVAILABLE ON SEA GARDEN and DEMIOSELLE
Minimums for first orders for Custom are $500 reorders $250
Here are your custom options:
(1) you can email us your logo or graphic and we create a label from it to use on your products for your products;
(2) you can choose from our existing label collection (over 1500 designs). You can click on the CUSTOM INFO link below to see the most popular ones.
(3) You can suggest a theme or design and we will create it for you.
There is a custom form that needs to be filled out and faxed to us after you place your order. It is on the home page -- just click on the CUSTOM INFO link and that will bring up the form you can fax and a set of label designs you can choose from. We will send you a proof before processing your order.
FOR DEMOISELLE - You have a choice of black or white caps-- the standard is BLACK, if you want WHITE- please metnion this in the comments section of your order.
FOR YOUR CUSTOM ORDER YOU MUST DOWNLOAD THE CUSTOM FORM AND FAX IT TO US (818) 576-1199 AND YOU MUST WRITE “CUSTOM ORDER” IN THE NOTES SECTION BEFORE SUBMITTING YOUR ORDER.
IF YOU NEED TO EMAIL PART OF THE ART YOU WANT TO USE, SEND IT TO: email@example.com with a note saying that you placed your order on-line and want to use this art. We will match up your order with your notes!
IF YOU CHOOSE PRODUCTS FROM THE "CUSTOM PROGRAM ONLY" section, YOU HAVE A CHOICE OF SCENTS. PLEASE LIST THE SCENT YOU WOULD LIKE TO HAVE FOR THE PRODUCTS.
We suggest these: Floral Citrus, Waterlily & Lotus flower, Lemongrass & Verbena, Green Tea, Lavender or Grapefruit-Juniper-Lavender. All are lovely, soft and not overpowering.
If you don’t choose a scent, the best seller (floral citrus) will be sent.
It would help us greatly if you would also write IN THE NOTES/COMMENTS section, whether this is a new order or a reorder.
We do send a proof out to you before we make your order. We will not bill you or ship you anything until you have approved your art so no worries….
Here's a Video that gives you all the info you need for ordering a custom collection: WATCH VIDEO
If your order is a custom re-order, please just write “custom reorder, label on file” and give us the name of your scent -- that would help us greatly in processing your order. All of this info can be found on your invoice, so please refer to that when ordering.
Any questions about art email us or call (800) 547-7889 or firstname.lastname@example.org